CASE : HARISH NAWAL
Harish Nawal did his MBA from I.I.M., Bangalore and joined his father`s usiness, which employed 60 semi-skilled workers and five supery isors. After ee week, his father called him and said, "Nawal, I have had a chance to tbserve your working with the men and women for the past few days. Although I hate to, I must say something. You are just too nice to people. I know they taught you human relations stuff at the I.I.M., but it just does not work here. I remember, when the Hawthorne studies were first reported, everyone in the academic field got all excited about them. But, believe me, there is more to managing people than just being nice to them."
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QUESTIONS
1. Do you think, Nawal`s father understood and interpreted the Hawthorne studies
correctly ?
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2. If you were Nawal, what would your reaction be to your father`s comments ?
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3. Is it possible to be nice to employees and achieve higher productivity ? How ?
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